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Privacy Policy

How we handle and protect your data

Privacy Policy

Last Updated: June 14, 2025

1. Introduction

At File Fortress, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file management and cloud synchronization service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We collect information that you provide directly to us when you:

Register for an account
Use our services
Link third-party cloud storage services
Contact customer support
Participate in surveys or promotions

This information may include:

Personal identifiers such as your name and email address
Authentication information for third-party services (securely stored)
Device information including device type, operating system, and browser type
Usage data including files accessed, features used, and time spent on the service
Metadata about your files (file names, dates, etc.)

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process and complete transactions
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities in connection with our services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize your experience on our services

4. Data Storage and Security

File Fortress employs end-to-end encryption to protect your files and data. We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Your files are encrypted both during transmission and while at rest on our servers.

We do not have access to your file contents, as they are encrypted with keys that only you control. However, we do store metadata about your files to facilitate our services.

5. Third-Party Services

Our service allows you to connect to third-party cloud storage providers. When you connect these services, you authorize us to access and interact with your accounts on these services. We only access the data necessary to provide our services and in accordance with the permissions you grant.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request that your personal information be corrected or deleted
Object to processing of your personal information
Request restriction of processing of your personal information
Data portability

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information of a child under 16, we will delete such information as quickly as possible.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]