Privacy is our top priority. Here's how we protect your data:

• Local Processing: All file analysis happens on your device
• No File Storage: We never store your actual files on our servers
• Encrypted Metadata: Only encrypted metadata is processed
• Zero Knowledge: We can't see your file contents or names

We collect minimal data necessary for the service to function:

• Account information (email, encrypted passwords)
• Device registration data
• Encrypted file metadata (sizes, dates, hashes)
• Usage analytics (anonymized)

We never collect or store your actual file contents.

File Fortress uses industry-standard encryption:

• AES-256: For data encryption at rest
• TLS 1.3: For data in transit
• Local Keys: Encryption keys are generated and stored locally
• Zero Knowledge: We can't decrypt your data even if we wanted to

The local database that stores your file index (but never your file contents) is always encrypted. You have two modes to choose from:

• Automatic Encryption (Default): This is the easiest option. The encryption key is securely bound to your device, so you don't have to manage or type a password. It's ideal for use on a single computer.
• Custom Password: You can set your own master password during initialization. This gives you greater control and makes your configuration portable, allowing you to access it on multiple devices using your password or a convenient key file (created with the --create-key-file option).

You can learn more on our Security page.

File Fortress only requests the minimum permissions necessary to read file metadata from your cloud storage. We cannot:

• Download or access your file contents
• Modify or delete your files
• Share your files with others
• Access files you haven't explicitly connected

File Fortress offers powerful file management capabilities:

• Unified Search: Search across all your cloud storage services
• Duplicate Detection: Find and manage duplicate files
• Storage Analytics: Understand your storage usage patterns
• File Organization: Organize files across multiple clouds
• Advanced Queries: Find files by size, date, type, and more

File Fortress uses advanced algorithms to identify duplicates:

• Content Hashing: Compares file contents, not just names
• Cross-Cloud Detection: Finds duplicates across different storage services
• Smart Matching: Identifies similar files with different names
• Safe Recommendations: Suggests which duplicates to keep or remove

Currently, File Fortress focuses on analysis and organization rather than syncing. However, file synchronization features are planned for future releases based on user feedback and demand.

File Fortress works with all file types supported by your cloud storage providers. The CLI can analyze metadata for any file type, including documents, images, videos, archives, and more.

File Fortress CLI is available for:

• Windows: Windows 10 and later
• macOS: macOS 10.15 (Catalina) and later
• Linux: Most modern distributions

Installation is simple:

1. Create a File Fortress account
2. Download the CLI for your operating system
3. Run the installer and follow the setup wizard
4. Register your device with your account
5. Connect your cloud storage services

Minimum requirements:

• RAM: 512 MB available memory
• Storage: 100 MB free disk space
• Network: Internet connection for cloud access
• Permissions: Ability to install software

File Fortress requires an internet connection to access your cloud storage services. However, once metadata is cached locally, you can perform many operations offline, including searching and analyzing previously scanned files.

Currently, File Fortress is free during the alpha stage. We're committed to keeping it free while we perfect the core functionality and gather valuable feedback from our early adopters.

Our plan is to eventually transition to a sustainable commercial model. This will allow us to:

• Provide dedicated support and faster development
• Ensure long-term stability and continuous improvement
• Maintain our commitment to privacy and security

We'll always be transparent about pricing plans and will give our early users plenty of notice before any changes.

While we haven't finalized pricing details, we're considering models based on:

• Number of connected cloud storage accounts
• Amount of data processed
• Advanced features and integrations
• Priority support options

Early adopters will receive special consideration and advance notice of any pricing changes.

We offer several support channels:

• Documentation: Comprehensive guides and tutorials
• In-App Feedback: Submit feedback directly through your account
• Email Support: contact@file-fortress.com

We aim to respond to all support requests within 24 hours during business days. For urgent technical issues, please include detailed information about your system and the problem you're experiencing.

Absolutely! As an alpha product, we welcome contributions:

• Feedback: Report bugs and suggest features
• Testing: Help us test new features
• Documentation: Improve our guides and tutorials

If you encounter a bug, please:

1. Check if the issue is already documented
2. Gather information about your system and the error
3. Submit a detailed bug report through your account feedback system
4. Include steps to reproduce the issue if possible

Your bug reports help us improve File Fortress for everyone!